The Receptionist portal handles visitor management, enquiry tracking, phone call logging, postal records, and complaint management.
6 feature areas built for the receptionist workflow
Check in & check out visitors. Visitor logs by date. Visitor purpose categories.
Create & manage enquiries. Track by status & source. Follow-up scheduling. Enquiry types & references.
Log incoming & outgoing calls. Track duration & notes. Schedule follow-ups.
Log outgoing dispatches. Log incoming mail. Track reference numbers.
Create & track complaints. Status workflow. Record actions taken. Complaint type categories.
Visitor statistics. Enquiry breakdown. Complaint status summary.
The Receptionist portal is included in every plan. No extra cost.